Clear expectations up front so there are no surprises. Please review these policies before booking.
20% depositReserves your spot and is applied to your final balance. Fully refundable with 24+ hours' notice.
1 free rescheduleWith at least 24 hours' notice.
Weather is on usIf we reschedule for weather, your deposit transfers free.
Reviewed with youRaise any concern before the detailer leaves.
Satisfaction
Customer satisfaction is important to us. Your vehicle will be reviewed with you, and realistic expectations will be explained before service begins. We perform all work included in your selected package with professional care.
Some permanent stains, odors, scratches, oxidation, contamination, and pre-existing damage may not be completely removable. We don't promise miracle results or guarantee the complete removal of permanent damage, deep stains, or odors. Please report any concerns before the detailer leaves the service location so there's an opportunity to inspect and address the issue.
Deposit
A 20% deposit is required to reserve an appointment and will be applied to your final service balance. The deposit percentage is confirmed before your appointment is finalized.
20% to reserveApplied to your final balance
Cancellation & Rescheduling
With at least 24 hours' notice, you may reschedule one time without penalty and your deposit carries over to the new appointment. If you cancel instead, your deposit is refunded in full to your original payment method. Refunds usually appear within 5 to 10 business days, depending on your bank. Additional reschedules are accepted with at least 24 hours' notice, subject to availability.
Less than 24 hours before your appointment, cancellation or rescheduling requests may result in the deposit being forfeited.
Because we perform mobile services, appointments may be delayed or rescheduled due to rain, severe weather, unsafe temperatures, site restrictions, or other conditions that could affect service quality or safety. If we initiate a weather-related rescheduling, your deposit will transfer to the next available appointment without an additional charge.
Pricing & Vehicle Condition
All prices displayed are starting prices.
Starting prices apply to standard-size coupes and sedans in average maintenance condition.
Final pricing may be affected by vehicle size, vehicle condition, excessive dirt or debris, heavy mud, stains, odors, pet hair, tar, contamination, requested add-ons, service location, and labor required.
SUVs, trucks, vans, three-row vehicles, and heavily soiled vehicles may cost more.
Service Location
We come to your home, workplace, apartment (with access and permission), or fleet location. We bring our own water, power, and professional-grade products, so all we need is safe access to your vehicle.
Customers outside our listed service area may be accepted for an additional travel fee.
Maintenance Plans
Plans are pay-per-visit at your member rate. There's no monthly subscription or auto-billing between visits.
Need to skip? Let us know at least 24 hours ahead and we'll push your next visit to the following cycle. You can skip or cancel anytime without a penalty.
Member rates start from a standard-size coupe or sedan in average condition. Larger or heavily soiled vehicles may cost more, but your 20% member discount always applies.
You can switch between bi-weekly, monthly, and quarterly anytime before your next scheduled visit.
